BEST VOLUNTEER ORGANIZATION: VIM (Volunteers in Medicine Berkshires)

In a community where health should never be a privilege, Volunteers in Medicine Berkshires (VIM) stands as a beacon of hope and compassion. Founded in 2003 by a dedicated coalition of healthcare professionals, business leaders, and community volunteers, VIM emerged in response to alarming findings from a Harvard Medical School study highlighting the plight of uninsured adults in our region. VIM’s unique approach recognizes that health extends beyond mere medical care; it encompasses the broader conditions of living—housing, food security, employment, and childcare. By adopting a holistic definition of healthcare, VIM is not only restoring patients’ health but also giving them the hope and support they need for a brighter future.

Today, this remarkable organization is powered by the generosity of approximately 70 volunteer healthcare providers, alongside 100 dedicated interpreters, drivers, and office workers. Together, they facilitate around 6,500 patient visits each year, serving approximately 1,300 individuals. For many, VIM is more than just a clinic; it is a medical home that provides consistent care and support, especially for those who would otherwise fall through the cracks of the healthcare system. VIM’s commitment to a patient-centered philosophy is evident through its multicultural, multilingual staff and strong care coordination. The organization collaborates with various local healthcare providers and social service organizations to ensure that every aspect of a patient’s well-being is addressed.

As the demand for their services continues to grow—anticipating an increase of 35% in patient population in 2023—VIM remains resolute in its mission. With around 4,000 residents still uninsured and ineligible for government assistance, VIM is a critical resource that empowers individuals to become healthy, active members of the community. Through their unwavering dedication and innovative approach to healthcare, VIM (Volunteers in Medicine Berkshires) exemplifies the very best of volunteerism and community spirit, making them truly deserving of the title Best Volunteer Organization.